Netradar

Every Connection Matters

Netradar is a Finnish-based technology company. It increases customer satisfaction by helping critical communication providers, telecom regulators, operators, and private networks worldwide, identifying poor mobile network experiences. With real, daily customer data, the Netradar Solution helps to focus network investments where it matters the most.

Its unique approach to data collection, directly from end-user devices 24/7, 100% prune to any traffic prioritization or data manipulation, 100% of your ownership and control, sets it apart in critical decision-making for the needs of RAN, Transmission, Core, Quality Assurance, Customer Experience Management (CEM), and Customer Care organizations.

Netradar’s products promise to revolutionize telecommunications efficiency, propelling the industry forward while embracing unified intelligence and redefining connectivity management standards.

Netradar solutions for Critical Communication Providers

Netradar offers mission-critical insights, ensuring reliable and uninterrupted communication services during emergencies and vital operations, ultimately enhancing public safety and security.

Netradar provides three groundbreaking AI-powered products: Netradar Analytics, Netradar Experience, and Netradar Care:

Netradar Analytics equips Critical Communication Providers with intelligent analytics for overseeing connectivity. With comprehensive insights, corporates can effectively monitor and manage SLA of RAN vendor.

Netradar Experience provides insights into how my users perceive connectivity services. This empowers Critical Communication Providers timely interventions before network issues impact a large user base, ensuring a more reliable and optimized telecommunications network.

Netradar Care streamlines Critical Communication Provider customer care operations. It allows for real-time ticket tracking, visualizing network performance, and initiating rapid issue resolution, ultimately improving customer satisfaction.

Use cases in Critical Communication

AI-Powered Resilience

Netradar employs AI-optimized network monitoring to ensure critical communication remains uninterrupted. By dynamically adapting to changing conditions, Netradar’s solutions offer enhanced resilience, ensuring seamless operation in challenging environments.

Unprecedented Availability

Netradar’s continuous network availability monitoring via unbiased end-user data continuously (24/7), fortified by AI, guarantees consistent service availability. This commitment to availability distinguishes Netradar’s solutions, ensuring mission-critical communication is maintained at all times.

Capacity Constraint Detection

Leveraging AI and near real-time analytics, Netradar swiftly identifies and addresses capacity constraint challenges. This capability minimizes disruptions and ensures clear communication channels for Critical Communication Providers.

Emergency Response Enhancement

During emergencies, Netradar’s AI-driven insights provide authorities with critical information to make informed decisions. These insights are essential for allocating resources effectively, ensuring public safety, and maintaining communication continuity.

Secure Communication Plus

Combining AI-driven security measures with Hybrid measurement technology, Netradar enhances data privacy and communication security. This robust security approach, along with massive data analytics capabilities, safeguards sensitive communication channels and data integrity in ways unmatched by competitors.

Comprehensive Customer Interaction

Netradar’s solutions offer customer ticket and complaint reporting features. These functionalities empower critical communication providers to actively engage with consumers, addressing concerns and issues promptly to enhance user experience and satisfaction.

Reference

Netradar has delivered Erillisverkot Group​ an end-to-end solution for measuring mobile broadband network performance and for capturing customer feedback. Insights are used to further improve service performance towards customers.

Erillisverkot Group​ secures the critical leadership and information society services in all circumstances. They provide secure and reliable ICT services for public authorities and other critical operators of national security. They develop overall security and safety in society, and their operations affect nearly everyone in Finland.